TruNorth™
Where Your Organization’s Answers Align
AI doesn’t create confusion. It reveals it.
When knowledge is fragmented, AI accelerates the problem, producing inconsistent, unreliable answers.
TruNorth™ aligns your organization’s knowledge so AI delivers answers you can trust.
It doesn’t replace your documentation. It orients it so AI reflects how your organization actually operates.
How This Works
1. Why AI Fails
Most companies didn’t design their knowledge systems for AI. They evolved organically:
- Policies written by different departments at different times
- SOPs duplicated and modified across regions
- SharePoint and Google Drive sprawl
- Wikis, PDFs, slides, and tribal knowledge scattered everywhere
When AI is introduced, it doesn’t fix this – it accelerates the confusion.
2. What Changes
Organizations that complete an AI Knowledge Retrofit experience:
- Fewer incorrect or contradictory AI answers
- Faster onboarding and ramp-up
- Reduced IT and HR ticket volume
- Less dependence on subject-matter experts
- Improved compliance and audit posture
- Employees spending less time searching for answers
- AI assistants employees actually trust
This is operational leverage, not experimentation
3. How TrueNorth Works
The program follows a repeatable, executive-led method:
1. Knowledge Discovery & Mapping
We inventory where knowledge lives across systems, policies, SOPs, wikis, shared drives, support KBs, and informal sources.
2. Knowledge Modernization
We clean, normalize, and structure content so AI can interpret it correctly:
- Metadata cleanup
- Format cleanup
- Source-of-truth identification
- Conflict detection and resolution
- Ownership and governance assignment
- Sensitivity and access controls
3. AI Integration & Validation
We connect the modernized knowledge to your AI layer (Copilot, Gemini, ChatGPT Enterprise, Amazon or custom RAG) and validate responses against real business questions.
The result: AI answers grounded in your actual, approved knowledge.
Where Do You Fit?
Foundation –
AI Ready
Knowledge
$25,000 – $90,000
For organizations that ned AI answers to stop being wrong – fast. Includes:
- Knowledge Inventory across systems
- Metadata cleanup and normalization
- In-place semantic indexing
- Light standardization of critical content
- AI assistant integration
- Validation testing
Best when speed and low disruption matter most.
Alignment –
Department Aligned
Knowledge
$150,000 – $350,000
For organizations ready to access high-impact inconsistencies. Includes:
- Everything in Foundation
- Department-level knowledge mapping
- Targeted chunking
- Resolution of selected policy conflicts
- Sensitivity tagging and access rules
- Lightweight governance
Best when consistency across teams matters.
Authority –
Enterprise Knowledge Modernization
$450,000 – $1.4M
For organizations that require AI outputs to be authoritative and auditable. Includes:
- Everything in Alignment
- Canonical policy and SOP re-writing
- Deep chunking at scale
- Enterprise taxonomy
- Cross-department alignment
- Formal governance
- Advanced AI/RAG integration
Best when AI is expected to act as a trusted source of truth.
How Final Pricing Is Determined
Employee count alone does not determine scope or cost. Most organizations begin with a focused engagement and expand deliberately.
Not sure where you fit?
Request a consultation to determine the right scope.
Final Pricing Depends On:
Return On Investment
TruNorth™ produces ROI by reducing time lost to searching, rework, and escalation – and by preventing errors caused by inconsistent or outdated guidance.
Organizations commonly experience:
- 20–40% reduction in HR, IT, and policy-related support tickets
- 15–45 minutes per employee per day saved finding or validating answers
- 25–50% faster onboarding for knowledge-heavy roles
- Fewer policy and compliance errors, reducing rework and downstream risk
- Higher adoption and trust in AI assistants, improving productivity across teams
- Lower employee attrition rates
For most organizations, the recovered employee time alone offsets the investment within the same quarter. Longer-term returns come from sustained consistency, reduced dependency on subject-matter experts, and AI systems that reliably reflect how the organization actually operates.
AI Knowledge Retrofit
TruNorth™
Prepare Your Organization’s Knowledge for AI — Before AI Exposes the Gaps
AI tools are already in your business.
Copilot. Gemini. ChatGPT. Internal bots.
But AI can only answer questions using the knowledge you give it. And most organizations’ knowledge is fragmented, outdated, and contradictory.
TruNorth™ is a structured program that modernizes your existing documentation, policies, SOPs, and knowledge bases so AI systems can deliver accurate, compliant, trustworthy answers.
This is not an AI tool.
It is the foundation AI requires to work.
What Eliv8 Brings To The Table For Your Project
Knowledge Assessment
We begin by scheduling an initial consultation to gather essential information about your business, including your vision, mission, and objectives. We’ll discuss your industry, competition, target market, and financial projections. This consultation is crucial in understanding your goals and developing a personalized plan.
Modernization Blueprint
Our team develops a structured plan that outlines how your organizational knowledge will be cleaned, normalized, and prepared for AI. This includes metadata strategy, format standardization, source-of-truth identification, and the creation of a repeatable knowledge architecture.
Conflict Resolution
We work directly with key stakeholders across departments to surface and resolve contradictory policies, procedures, and interpretations. The result is a unified, authoritative set of internal guidance that AI can reliably reference without surfacing outdated or conflicting answers.
Governance Framework
A governance model is established that assigns ownership, review cycles, and access controls for knowledge assets. This framework ensures that your AI-ready knowledge remains trustworthy over time, with clear rules for updating, retiring, and approving content.
AI Integration & Validation
We connect the modernized knowledge to your chosen AI layer — whether Copilot, Gemini, ChatGPT Enterprise, Amazon Q, or a custom RAG pipeline — and validate its performance using real business questions. This step ensures AI responses are grounded in verified company knowledge.
Operational Adoption
TruNorth™ doesn’t stop at delivery. We provide support for adoption, help you tune retrieval performance, and offer guidance for future content additions. Our approach ensures the AI can continuously serve accurate, business-aligned answers with minimal friction.
Why Trust Your Livelihood To Someone Who Doesn’t Know Your Company?
After filling out simple yet comprehensive questionnaires, Eliv8’s subject matter experts breathe, eat and sleep your firm until they get an understanding of what it’s all about. And we do this with none of the baggage your employees, executives or financial stakeholders bring to the table – thus ensuring a lucid, unbiased analysis of your company.
All Prices in US Dollars
Satisfaction Guarantee
We back every contract with a guarantee that you’ll be satisfied. If you’re somehow not happy with your investment, just let us know.